Find Boutique Hotels in Playa del Carmen

"The accommodations were amazing. We loved our villa. Our concierge, Paulina, was always checking in to make sure we had everything we needed. The staff weee always trying to please, even if they messed up or were taking too long. They were trying. We were a bit shocked at how much all the food and drinks cost. It was quite high for the quality received. The beach seemed to be somewhat destroyed from some storms but they had some blockades to control the waves. "

"Belmond always delivers exceptional service—Belmond Maroma is no different. The staff are amazing the facilities, recently renovated, are impeccable."

"wonderful "

"It is very traditional, unique and eco-friendly property. Lovely decor in an amazingly beautiful structure. Everyone was super nice and helpful. Complimentary breakfast was delicious, eating surrounded by nature."

"This place its amazing, my family enjoyed it so much. Spacious and beautiful "

"Nice place, very convenient to fifth Ave without the noise and crowds. There is no useable beach in front."

"I’m a light sleeper so it was loud with the housekeeping I could hear closets opening and shutting outside of my room at 6 am "

"Was a decent hotel with some issues. We checked in on a Saturday, third floor room and the elevator was out of service. Was told it was fixed only for us to then get stuck in the elevator. We checked out Monday and the elevator was still out of order. Not fun lugging your luggage up and down 3 floors. The rooftop pool looked like it had not been cleaned recently. Oily haze and hair floating around made it unappealing. Went only once as it was not great. "

"Second visit at the Blue Diamond…the property is outstanding !! I cannot say enough about the staff; so friendly and welcoming. The food is a show stopper, every meal, every entree is carefully prepared and plated perfectly!!! I can’t wait for visit #3!!! "

"Great location, very clean."