2/10 Terrible
Thaddeus Y.
13 ago. 2024
Great Place - Terrible Host
Nice property and location. Horrible host. We have stayed in Alamogordo and Ruidoso multiple times for the past two years without issue. I admit we made a mistake by not bagging all trash and rectified the mistake immediately by picking up the trash and disposing of it ourselves. I don't think this warranted an ALL CAPS email lambasting us for the mistake. That should have indicated what kind of host we had. This is the only place out of at least 14 VRBO and Air BB rentals we have stayed, for the past two years, that we have had any issue with. Now we are being blamed for breaking a nightstand and a painting and leaving a GIANT mess. The only photos produced are a few spots on the floor and a couch??? I did not receive any photos of the alleged broken items. In fact we re-hung a piece of artwork that was falling down off the wall upon arrival. We are taking pictures of every space from now on when we arrive and leave a place. I do not want to have false charges added to our credit card with no evidence. We were also blamed for a faulty ice maker.
Thaddeus Y.
Se hospedó 13 noches en julio de 2024