4/10 Mediocre
Bethany F.
6 oct. 2024
No le gustó: Limpieza
over priced
We recently stated this VRBO property and unfortunately, it did not meet our expectations. While the location was great and offered beautiful views, the overall experience was lacking. First, the cleanliness was not up to standard upon arrival. We found that the kitchen microwave was dirty and one did not work. There were cob webs in all rooms and the air filters haven’t been changed in months. It could’ve used a more thorough cleaning. Additionally, some of the linens had stains, which was quite off putting. The beds were hard and uncomfortable. The pillows old and stained which made it difficult to have a restful sleep.The amenities advertise were not as described. The Wi-Fi was unreliable, making it difficult to stay connected, and the hot tub was not functioning during our stay despite being major reason, we chose this property. Communication with the property manager was helpful but his hands were tied due to the owners decisions and we felt our concerns were not addressed. There were safety concerns such as holes in the deck and no functioning smoke detectors.
All the space itself was spacious and had potential the lack of attention to detail and maintenance really distracted from our overall experience. We were looking forward to our relax and getaway, but this property fell short of our expectations. I hope the owners can take some time to improve the cleanliness and maintenance for future guests.
Bethany F.
Se hospedó 3 noches en octubre de 2024