2/10 Terrible
Louise
Viajó con su pareja
17 feb. 2025
Le gustó: Limpieza
No le gustó: Personal y atención
We are currently staying at duck bay and wouldn’t recommend to anyone. Our first issue was we had travelled 4 hours to stay here, when we got in to our room we rang reception and asked for a table at the restaurant. They booked us in for 5 so we had 20 mins to get ready. Rushing about to be told there’s no room for us in there. The gentleman said we could order off the menu for room service. The dishes were then left outside our room and not removed until we took them down stairs ourselves the next day. Our next issue was we had left our key in our room I told her our room number which she told me we weren’t in that room but the one next door. Whilst down there I spoke to the receptionist to make her aware of the noise levels from the people in the room next door (the walls are paper thin) and that we hadn’t got any sleep at all as we had been kept awake by them until. I asked if they were staying the second night to be told they were (they weren’t she was talking about us which I now realise due to the key issue) she then done my key for another room even after me telling her I was in the room I was in. I came upstairs tried the key for it to not work to have to go back down for her to redo it to the number I said. The second night the hotel was a lot quieter so I had hopes of sleeping, the hotel had deliveries from 6 which woke up the hotel up. The break fast in the morning was cold and wasn’t the nicest. I wouldn’t stay here again although decorated lovely the hotel is not
Louise
Se hospedó 2 noches en febrero de 2025
