2/10 Terrible
Kenny W.
15 ago. 2025
No le gustó: Limpieza
We regularly stay in and around crail but we Definitely would not recommend Mariners Retreat as there are plenty of other good properties in crail and the surrounding areas.When we arrived there were spiders on the ceilings, mould around the bedroom window and shower area that hadn’t been cleaned either.The outdoor seating area was so over grown we couldn’t sit there.We were only staying 2 nights in crail this time and didn’t continue our stay after we found a bug in one of the beds.( I will include pictures )The letting agent Pitenweem properties who manage the property are not very pleasant or professional to deal with which I was surprised at since they seem to manage many properties in the area.The reviews are positive for this property so we must have been unlucky.We stayed in August and with that being high season we expected it to be cleaner and well maintained.Crail is a lovely part of the country and we will definitely be back but I will not book anywhere managed by Pitenweem Properties in the future as you won’t receive a refund from them even if there are issues.
Kenny W.
Se hospedó 2 noches en agosto de 2025