Would have cancelled from start if we had been given the address/area so our son could check it out which was not what was expected from the VRBO site. Asked the owner for a couple hours early check in but not granted. For the price we paid we expected a better location and nicer facility.
From the start we encountered one problem after another. The interior was run down, there was very few kitchen items needed such as basic cleaner, dishwasher detergent, kitchen towels, laundry detergent. the silverware looked like it was for children, tiny little spoons forks, and only 4 of each. Two very awful knives. Found a mold filled coffee filter in the coffee pot, burnt on pan in the oven, refrigerator ice maker and in door water dispenser did not work as well as the fridge interior lite was missing. The owner did come up with a bulb but it did not work. Dining room light switch was missing the knob and owner finally replace but it did not work and never could completely turn off light. Some of the pots and pans were not only dirty with baked on food but also very worn and scratched up. After complaint, owner brought 3 new pans. The heat and air controls were administered by the owner from his phone so we couldnt adjust and were very hot at night. the kitchen drain and disposal hardly worked at all. There was no instruction for the use of the TV, Wifi. Fireplace shown in picture with warm flames did not work. Rug in picture was missing, though owner finally got it out of a closet.
On the plus side, the bed was comfortable and water was hot for showers.
The shabby appearance was apparent, mismatched paint, chipped and gouged woodwork, many missing kickplates like under the dishwasher and in baths.
We just feel the property was misrepresented. Not a good result from VRBO or a good reflection on the integrity of your services.