The Balsam Fir cabin was exactly what our family was looking for. We were able to stay a few relaxing days in the middle of our driving vacation while we hit the states surrounding Lake Michigan. We have done several VRBO's through the years across the country, but we have never had better communication anywhere. From the prearrival emails, to the info packets in the cabin, to the big board of everything when you walk in, all possible questions and scenarios were answered. We are a family of 5, kids ages 13 - 21, so the cabin was the perfect size for us. Everyone had their own space, but more importantly, there were great spaces for us all to be together. The weather threw us a bit of a curveball so we didn't get to spend as much time out on the lake as we would have liked, but when we did get out it was awesome. Be sure and rent the pontoon, it is worth it. Only regret is that we didn't have more time to spend there. If we are ever in the area again we will definitely stay at Balsam Fir.