Do NOT stay here if you are a non-smoker. The 1st floor of this hotel is supposedly 'non-smoking.' BUT SMOKING SMELL IS IN NON-SMOKING ROOMS. The ventilation of this hotel is LINKED to the smoking floors. On the very first night I moved in there was smoking smell in my room, so my friend complained about it to the front desk and they said they will change the room the next day. Also, they will change to connecting rooms, as we wanted to stay together. Next day, they offered to change us to the second floor where there are connecting rooms, but told us the second and third floor are smoking levels. Obviously I declined, and it doesn't help that the 4th floor of this hotel is a bar/pub and it is extremely noisy!!! I can hear the noise from my 1st floor room! (We mentioned this to staff and they knew about it!) So I chose to stay at the first floor. The staff offered an air purifier in my room. DAY BY DAY, THE SMOKING SMELL GOT WORSE. Third night, I choked on the smell of smoke. Fourth night, I could not take it anymore and went to the reception. The receptionist was quick to offer the "air purifier" and to say sorry with a fake "apologetic" 'over-smile.'. I was angry - she was not sincere and was robotic in replies, like this has happened many times before?! She offered a new room after a long time of my complaining,WITHOUT GUARANTEE the new room will not have smoking smell. I'm having a headache smelling the smoke now!
