After struggling up a 2-storey set of circular stairs, lacking handrails and guardrails and with crumbling tiled steps, I arrived at the top floor apartment. At first glance it looked fine, but when I pulled back the duvet in the bedroom the bedsheet was covered with dirt, hair, and bugs. I left immediately and did not stay 1 night of my 30-night reservation. Both the host and vrbo refused any compensation. I will never book with vrbo again and certainly not with Novasol, the host.