2/10 Terrible
Sarah _.
23 jul. 2025
No le gustó: Limpieza
We arrived and the same night we could not figure out what room we stayed in and the host did not answer any messages or phone calls after some time I went threw my emails and finally found the room number once we got to the room we tried using the code for the lock box but it never worked so my boyfriend just turned the door handle and it opened meanwhile the keys where still in the lock box our entire stay we where never able to lock our door after leaving to ensure our stuff was safe but after we walked in we went to check the inside since the doors just opened and the bed had already been used like someone just left and stains on the sheets not only that but there was trash still in the trash can and for the first night we pushed all the sheets off and slept on it for the night expecting to hear back from the host during our stay the a/c was also acting up only one wall unit worked the whole time it was very hot and had a wet mold dog smell still since check out I have not heard a single word yet still and vrbo help team is no help either they keep saying 24 hours I heard that my first night it’s 3 days later now
Sarah _.
Se hospedó 3 noches en julio de 2025