Paul was very quick to reply to any questions during booking process. Upon checking in, there was no key to laundry/vending room. The property manager was made aware the first day, but we never received the key. Because of this, we ran out of towels and had to buy new ones to use. Given the location of this property, I would not have been comfortable venturing out to the laundry room anyway. On more than one occasion, there were men appearing to be inebriated hanging out in the parking lot. Upon entering the apartment, the damp basement/mold like smell was very strong. On the second night, my daughter who suffers from allergies, developed nose bleeds. I also saw a cockroach in the bathroom running up the wall. The whole apartment needs a good cleaning, top to bottom. We cut our stay 2 nights short and gave up after all of that. The only good thing I can really say is the location is within walking distance to the attractions noted in the listing (but I sure wouldnt walk around at night!)