4/10 Mediocre
Cliente verificado
31 oct. 2016
No le gustó: Personal y atención
Very disappointing!
I was initially impressed, which soon changed to utter disappointment. Check-in was very easy. The proprietor/manager eventually told me there was a problem - but it was between him and Expedia and not for me to worry - he would care for it. We were served a very nice, hot breakfast the morning of departure and then presented with a request for an additional payment of 43% more than what Expedia advertised as the total cost of the room! This was allegedly because of the age of our children, all of which were disclosed and included in the original reservation request with Expedia. If we cannot rely on pre-paid, advertised prices to hold up when we actually stay somewhere, how can we possibly make wise choices about where to stay? In the end, this was a complete disappointment.