Firstly, the staff were very welcoming and helpful. However, I was a bit disappointed with the room. The double glazing didn't filter out the noise from the street outside. On several occasions it was very noisy at night and I was disturbed. If you choose to stay here, don't book a room with a city view. Another issue was with the air conditioning. It was impossible to keep the room cool and on the one occasion I decided to open the window to let the cool air in, I was bitten and disturbed by mosquitos. The air conditioning was stuck on 32 degrees Celsius and despite my best efforts to reduce the temperature, it remained at between 29 and 32 degrees Celsius. I was sweating and uncomfortable at night as a result. I attempted to turn the air conditioning unit off, but to no avail. Finally, I had to turn off the fridge as it was incredibly noisy and kept cooling itself every 30mins or so. Not good when you're trying to sleep. I only give Privilege Suites 3 stars as the staff were good.
