6/10 Aceptable
Christine R.
21 jul. 2025
Le gustó: Limpieza
Great Location & Views, But Major Comfort & Communication Issues
The apartment has real potential. Its location is fantastic—right in the heart of Bellagio, with beautiful views and easy walking access to shops, restaurants, and the ferry. It’s reasonably clean and functional, with helpful touches like a washer and portable clothesline.However, for the price point, several drawbacks made the stay less comfortable than expected. The apartment is on the top floor (4th Euro/5th US) with no elevator—lugging bags upstairs is tough, especially after travel or for anyone with mobility issues.The biggest issue was the lack of proper cooling. There’s no central AC—just one small portable unit in one bedroom and a fan. The two-story layout meant the upper bedroom was unusable during a summer heatwave, with indoor temps around 85F (29–30C). Sleeping and relaxing were difficult.Basic supplies like toilet paper and paper towels were minimal for a multi-day stay. As a fellow VRBO host, I know small details like these matter.The management company, Wonderful Italy, was mildly responsive—replying with check-in info on the day of arrival to address a pre-stay issue—but did not respond to any of my messages during the stay about additional fans or luggage storage after a 10 AM checkout. Being largely ignored made a difference.This could be a great stay with better cooling, more amenities, and reliable guest support. For now, I can’t fully recommend it.
Christine R.
Se hospedó 5 noches en junio de 2025