After check-in into the house, when we opened the windows blinds to let more light in, we noticed that mattresses and cushions of the beds were absolutely grubby and greasy. Obviously soaked with body liquids of many users. Insight the kitchen cupboards the situation was not better. Rests of old food, dust, hundreds of very old and unsorted, fatty kitchen appliances. In the garden of the house, which was totally scruffy and not maintained, we noticed wild living cats, which looked awful. For us it was impossible to stay there. We called the check-in person again, who came back after a shorter period and we left the key with him and we left ourselves. Regretfully the service agent could not help us to contact the actual owner of the building to ask for a reimbursement. Also the service agent received his order from some subcontractor of booking:com. Booking offered only a telephone number in Texas, which is too complicated to be called from France (time zone + telephone costs). Thus, a complete disappointment and obviously an unpleasant loss of money.