This place is located in a nice location with great views of the Deshutes River. Nothing fancy, it’s your typical grey-washed investor-owned rental with little personality. It was fine for our family vacation.
The communication was awful. While booking, the listing wasn’t clear about whether or not internet was provided. My message to the owner went completely unanswered. Upon arrival, none of the bedroom tvs could connect to the internet. I called the local contact and while she called me back a few hours later, she never followed up and the problem was never fixed.
I would have taken all this in stride had I not gone back to the reviews and found that many others had been complaining about the exact same things. Poor communication, lack of internet connectivity, ceiling fans and lights and shutters that wouldn’t work. The listing says there’s a spa, and while there is one on the deck, it’s not operational, and what they meant was there’s a community spa.
So many little things that added up to frustrations and the sense that the owners have zero interest in responding to customer feedback or keeping their property maintained.