We came to Big Bear to restore after having to put one of our dogs down. The cabin was cozy and comfortable and allowed pets, which was essential because we brought our girl doggie.
It was well-appointed and had everything you would need in the kitchen to enjoy your stay.
Having the app for communication and texts was super helpful and easy. However, the directions to where the lock box was proved to be incredibly frustrating and confusing, as it took us 30 minutes to figure out how to get into the house after a 3-hour drive.
The beds were super comfy with great bedding which allowed for a great nights rest.
The Hot tub was the only thing that did not seem very up-to-date or clean. Many of the jets did not work correctly, and it felt slimy when you got in.
The kitchen had an ant problem, and we learned quickly that everything had to be stored in the fridge. It was manageable but a little frustrating.
All in all, this was a great cabin and allowed us to have a wonderful, relaxing getaway. We would rent it again, but we hope that the ant problem and jacuzzi are fixed.