2/10
This place shouldnt be allowed to operate as any kind of b&b, inn or hotel. Its filthy, bar area toilets had faeces everywhere, even some on the walls. Check in isnt til 3 so for most people this means leaving your bags here and going off to do whatever you've come to Birmingham to do. Arriving back after a concert at 11.30pm to check in, the bar area has maybe 7 customers. One is DJing earsplittingly loud hardcore garage to his two pals and the other poor elderly patrons are sitting sadly in a corner. You have to shout to the bar staff to get your room key over the noise. You get to said room only to find the key doesnt work. Return to the bar, wait 10 minutes whilst listening to more club classics at deafening volume (we'd been to the worlds biggest heavy metal concert, volume isnt an issue to us normally) to then get a different room key. This room is a twin (not a double as booked). Theres one broken lamp out of two. A non working tv with no remote. Two terribly uncomfortable beds with no mattress toppers. A kettle and no cups or amenities. Theres no phone to call 'reception' to follow this up. Not being able to face the two flights of stairs having physical limitations as it is we stay in the room. We get up and leave as early as possible, other concert goers who have stayed have stories even worse than ours. The people working there were friendly enough but it's a dump frankly and i'd expect better if it was a halfway house or location for refugees applying for asylum.
Dan
Se hospedó 1 noche en julio de 2025
