8/10 Bueno
Becky A.
7 ene. 2025
Le gustó: Limpieza
How much do you like having to share your vacation with strangers?
The house was beautiful, but it is set up as a duplex. The driveway is a U shape and if you are on the inside you get blocked in by other renters. We had the proper cars for snow and the driveway was still a night mare without any proper maintenance. The connected duplex are not both owned by the same company, so Pinnacle Lodging made us communicate with other renters when we had to come and go. The other renters would get annoyed when we had to ask them to move multiple times to be able to go anywhere. On top of being blocked in, the snow removal/driveway up keep was not done during 2 heavy snow storms so in order to get out my husband and son had to shovel the driveway and lay sand/salt...which we had to pay for out of pocket. Our company claimed they couldn't plow because of the other parked cars in drive which once again Pinnacle made us deal with. We realize storms happen but ALL other driveways were being plowed except ours at the excuse of blame for the other renters even though we Never even saw a plow come to our house. ( I stopped a plow to help us (we were going to pay them out of pocket) but they claimed we had to wait for our contracted company. Long story short the rental company blamed the other home and put all the excuses into the other renters blocking the driveway and left us to deal with strangers to even leave the house.
Becky A.
Se hospedó 7 noches en diciembre de 2024