The start to our holiday looked promising with an early entry. We were told the thatched roof was leaking & the owners couldn’t get repairs as there were no tradesmen available & that usual cleaners were unavailable. We were a little concerned.
Upon entry we found a filthy kitchen, holes in thatched roof as stated, but the general condition of the home had sadly declined dreadfully. We called the owners immediately after our brief inspection & asked them to come back. We pointed out the frying pan full of fat left in the kitchen draw, the filthy oven & kitchen bench. The uncleaned fridge & the cutting boards that should have been thrown out years ago. One of the owners became agitated & at one point aggressive. We were asked what would resolve the problem. We said we were willing to do another clean and stay provided the cleaning fee was waived and we negotiated 1 free night out of our 5 night stay.
Three of of us started cleaning, it took us almost 3 hrs. A terrible start to our holiday:-(
Over the course of our stay:
It rained and water leaked in next to the bed.
The dishwasher was disgusting & everything was hand washed for 2 days.
Water ran all over the bathroom floor during showering which pooled making it extremely dangerous, needing mopping after every use.
Fly screens full of holes in most rooms.
To open the windows you had to open & close them from outside as the screens were so tight you could not get to the latches.
The grease trap was overflowing with dirty water into the garden & it stunk after washing up or showering.
The curtains were full of mould.
Couches inside & out filthy.
The last straw was waking up with a cockroach under a pillow!!
OMG ... the list goes on & on.
This is so sad as our first stay was truly amazing. Hence our return.
We left the place having cleaned the bbq again (the owners gurneyed it upon our request as it was caked in built up grease).
Scrubbed the entire kitchen bench
Disinfected all the light switches, door handles & surfaces throughout the house
Completely cleaned & serviced the dishwasher
Wiped down all the outdoor furniture
Put down some cockroach baits
Readjusted the shower head to minimise the water flowing out of the shower.
We’re sure with a couple of weeks of deep cleaning, repairs & maintenance & some new soft furnishings & cutting boards this property can be restored to how it was when we visited 5 years ago ..which was perfect.
TLC is urgently needed!
