4/10 Mediocre
Rik C
Viajó con su pareja
1 ene. 2025
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Was not a fan of this place. My room had bedbugs. When I told the staff this, they had no idea how to deal with it. I work in property management, so I deal with bed bugs from time to time. It is wise to throw away bedding and you absolutely need fumigation. Bed bugs spread easily and are extremely hard to get rid of. The staff just wanted to clean my room with housekeeping and spray a couple cans of insecticide. This will do absolutely nothing. I know that from experience. I had to convince them to give me another room. To their credit, they did give me another one. But I feel bad for the next person who stays in that old room.
Also, their system kept glitching so they called me in my room on 4 different occasions, telling me that my scheduled check out date has already passed, which it hadn't. I had booked the room for 13 days. During those 13 days, I was bothered in my room on 4 separate occasions about checking out earlier.
There were some other stuff too, but I won't get too deeply into the other negatives. The staff was very friendly, and the food was good. Other than that, I have nothing good to say about the place.
Save yourself the headache and go somewhere else. It's not worth it.
Rik C
Se hospedó 13 noches en diciembre de 2024