Since the property was brand new, the accomodations were very clean and nice. Communcations regarding the property before arrival was very good, and the condo was very clean when we arrived. The place had everything we needed for the stay.
I suggested to the rental agency two things:
1) Check with the HOA regarding pest control services / contract. I found 2 cockroaches, 2 spiders and 3 ants during our 5 day stay. Since it is a new building, it might not have a contract set up yet - but should.
2) On the day of checkout, send a reminder to renters of checkout time, and what the renter is suppose to do before leaving. They did send instructions before we arrived, which I read, but could not find them on my phone as I was getting ready to check out. Would be nice to have that reminder on day of checkout.