My family and I love spending time in Cape Coral. We were devastated when the hurricane hit and were hopeful the area would make a comeback. I contacted the home's owner to ensure that the property would be ready for our stay in December. If it wasn't, we would completely understand.
When we arrived at 4:15 for our 4 pm check-in, the homeowner was still with her husband cleaning the house. I was told the cleaning crew had celebrated a little too much the night before, and she and her husband had to clean. At 4:30, they left the house.
As we walked the house and outside area, we could tell the property was not ready for our stay. A rug in the family room was still rolled up in the plastic in front of the tv. The kitchen sink mat still had the original wrapper on it. On the outside, an old rug was rolled up against the screen; the charcoal grill was partially sinking into the ground while the gas grill was sitting next to it in the grass. I later received a text the gas grill was broken, and a new one would be delivered in the next couple of days. A new one was rolled into the backyard while the old one was put on the backside of the house and told it would be put out Monday for trash pickup. The old grill was never put out for trash and thus sat there for the rest of our stay. Lastly, for the amount of money we spend for this rental, the furniture was out-dated and the family room had an outdoor table covered with an inexpensive cover.
We have rented in Cape Coral on multiple occasions and have never had an issue with cleanliness or property condition. While we enjoyed our visit to Cape Coral and will be returning soon, we were extremely disappointed in this property.