2/10 Terrible
Denise S.
1 oct. 2024
No le gustó: Limpieza
Just Don’t
Negative: Got locked out of the unit. Grandkids were wet from playing at the beach, hungry, and had to use the bathroom. Mind you it's about 62 degrees.
Called for help to get the code on the door lock. Advice was to turn the knob left! Finally, she said they would send someone out within the hour, that they would call me to let me know when they would be there. Took the Grands to get warm at a nearby restaurant. Two hours later, I messaged for an update. Was told someone came but we weren't there so they left!
Help finally arrived. He confirmed the door wasn't working and told me someone wouldn't be out to fix it until the next day. He broke the door to get us in. He was a complete hero!
In addition, unit was dirty. Must have termites, droppings on surfaces. Weeds and trash on the back patio. Plumbing is weak. Cannot flush any toilet paper. No window coverings on the bathroom windows.
Positive: Location is great.
Paid $1,300 to stay here. Was told they would get back to me about compensation....still waiting.
Just Save Yourself....Don't Book!
Denise S.
Se hospedó 2 noches en septiembre de 2024