Castle View Hotel

Propiedad de 4.0 estrellas
Bed and breakfast en Chepstow con desayuno incluido

Indica las fechas para ver precios

Galería de fotos de Castle View Hotel

Exterior
1 habitación y wifi gratis
Baño
Exterior
1 habitación y wifi gratis

Opiniones

8,0 de 10
Muy buena

Servicios principales

  • Desayuno incluido
  • Acepta mascotas
  • Wifi gratis

Opciones de habitación

Habitación estándar con 1 cama doble o 2 individuales

7,0 de 10
Buena
(2 opiniones)

Aspectos destacados

Habitaciones
  • Capacidad para 2
  • 1 cama doble y 1 cama individual
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Información de la zona

Mapa
16 Bridge St, Chepstow, Wales, NP16 5EZ

Puntos de interés

  • Castillo de Chepstow - 2 min a pie - 0.2 km
  • Symonds Yat Rock - 15 min a pie - 1.3 km
  • Hipódromo de Chepstow - 4 min en auto - 2.4 km
  • Hotel St. Pierre Country Club - 6 min en auto - 5.3 km
  • Tintern Abbey - 11 min en auto - 10.1 km

Opciones de transporte

  • Estación de tren Chepstow: 8 minutos a pie
  • A. Internacional de Bristol (BRS): 53 minutos en auto

Restaurantes

  • ‪The Bell Hanger (Wetherspoon) - ‬3 min a pie
  • ‪The George Hotel - ‬7 min a pie
  • ‪The Two Rivers at Chepstow by Marston's Inns - ‬14 min a pie
  • ‪The Queen's Head Micropub - ‬7 min a pie
  • ‪New Garden - ‬8 min a pie

Acerca de esta propiedad

Castle View Hotel

Este bed and breakfast de 4 estrellas cerca de Hipódromo de Chepstow
Castle View Hotel cuenta con desayuno inglés incluido y un jardín. Los huéspedes tendrán acceso a wifi gratis en la habitación.
También se incluyen los siguientes beneficios en este bed and breakfast:
  • Muebles de exterior
  • Los huéspedes destacan el desayuno, la atención del personal y la ubicación
Características de las habitaciones
En Castle View Hotel, todas las habitaciones tienen comodidades como wifi gratis. Los huéspedes dejan muy buenas opiniones sobre la limpieza de las habitaciones en esta propiedad.
También se incluyen los siguientes servicios adicionales:
  • Guías de restaurantes, guias y recomendaciones y mapas locales

Idiomas

Inglés

Propiedades similares

Servicios en la propiedad

Internet

  • Wifi gratis en todas las habitaciones
  • Velocidad de conexión wifi en la habitación: 100 Mbps o más (para 1 o 2 personas, o hasta 6 dispositivos)
  • Wifi gratis disponible en algunas zonas comunes

Aparcamiento y servicios de transporte

  • No hay aparcamiento en las instalaciones

Comida y bebida

  • Desayuno inglés gratis disponible de 07:00 a 09:00 de lunes a viernes y de 08:00 a 10:00 los fines de semana

Comodidades

  • Guías

Servicios para los huéspedes

  • Servicio de limpieza (una vez por estancia)

Exterior

  • Jardín
  • Mobiliario exterior

Accesibilidad

  • Si tienes algún requisito de accesibilidad en particular, ponte en contacto con el alojamiento con la información que aparece en la confirmación que recibiste al reservar.
  • Acceso a la entrada bien iluminado
  • Acceso único por escalera a las plantas superiores
  • Barandillas en las escaleras

Servicios de la habitación

Comida y bebida

  • Guías de restaurantes

Políticas

Check-in

Horario de check-in: de 15:00 a 00:00
Edad mínima para hacer el check-in: 21 años

Check-out

Check-out antes de la(s) 11:00

Instrucciones especiales para el check-in

Esta propiedad no cuenta con recepción.
Los huéspedes que lleguen fuera del horario establecido recibirán un correo electrónico en un plazo de 24 horas antes de su llegada con instrucciones para hacer el check-in y el código de acceso; el acceso será por una entrada privada.

Métodos de ingreso

Código de acceso y entrada privada

Mascotas

Se aceptan mascotas gratis.
Se aceptan animales de servicio (sin cargo)
Se aceptan perros y gatos únicamente

Niños y camas adicionales

Los niños de 17 años o menos no pueden hospedarse en esta propiedad. Todos los huéspedes de 17 años o más son bienvenidos.

Tipos de pago de la propiedad

Información importante

Importante

Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Esta propiedad acepta tarjetas de crédito, tarjetas de débito y efectivo.

Información adicional

Esta propiedad no dispone de ascensor
Esta propiedad no acepta niños de 17 años o menos.

Preguntas frecuentes

¿Castle View Hotel acepta mascotas?

Sí, se aceptan gatos y perros en la propiedad.

¿Cuánto cuesta el estacionamiento en Castle View Hotel?

Este bed and breakfast no ofrece estacionamiento.

¿A qué hora es el check-in en Castle View Hotel?

Horario de check-in: 15:00-00:00.

¿A qué hora es el check-out en Castle View Hotel?

Check-out: 11:00.

¿Dónde se encuentra Castle View Hotel?

En Chepstow, este bed and breakfast se encuentra a unos pocos pasos de Chepstow Museum, River Wye y Castillo de Chepstow. Gate House y Symonds Yat Rock también se encuentran a 15 minutos. Estación de tren Chepstow se encuentra a 8 minutos caminando.

Opiniones de Castle View Hotel

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 96 de 191 opiniones
Evaluación: 8 - Bueno. 41 de 191 opiniones
Evaluación: 6 - Aceptable. 27 de 191 opiniones
Evaluación: 4 - Mediocre. 12 de 191 opiniones
Evaluación: 2 - Terrible. 15 de 191 opiniones

8,2/10

Limpieza

8,2/10

Personal y atención

8,4/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Natalie

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property looks nice from the road,and is a good location, but it’s tired once you are beyond the first reception room . Carpets are stained and threadbare. The room was a good size but the lock was barely hanging on with loose screws. The bathroom was ok, but quality wasn’t great. No toilet roll holder. Overall very disappointing and not worth the money.
Se hospedó 1 noche en junio de 2025

10/10 Excelente

Katrine

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super service!
Se hospedó 1 noche en junio de 2025

4/10 Mediocre

Alan

No le gustó: Estado de la propiedad e instalaciones
I believe the new owners have been working hard to get this place back up to speed. I feel they still have a lot of work to do. Bed was from the 1970's, room felt a little damp and uninviting, bathroon needed renovating, the place felt tired and creaky.
Se hospedó 1 noche en mayo de 2025

6/10 Aceptable

Jamie

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2025

8/10 Bueno

Andrea

Se hospedó 1 noche en mayo de 2025

2/10 Terrible

Libby-Rose

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Avoid this hotel, the room was dirty - there was a huge dent in the mattress.
Se hospedó 1 noche en abril de 2025

10/10 Excelente

Huw

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place. Great location. Nice breakfast with super friendly service.
Se hospedó 1 noche en marzo de 2025

2/10 Terrible

Abigail

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

RODENT INFESTATION. DO NOT BOOK.

PLEASE DO NOT STAY HERE. This hotel is the worst I have ever stayed in within the UK. The room smelt musty and has not seen a lick of paint for decades. There were holes in the walls; damaged, worn carpets and rusty pipes. The door lock was loose as it was missing some screws. But the worst part was MOUSE DROPPINGS on the table where the drinking glasses are kept, and on the single bed and the towels which were in a basket on the floor. This happened overnight as we were sleeping. Don’t expect a “Castle View” if you are put in the annexe at the end of the garden. The only view you get is a fence. The walls are paper thin, and you can hear every movement from the room upstairs including a very loud extractor fan. The whole hotel is dilapidated. There is rubbish stored in corridors, like old bits of carpet and cardboard which look like they have been there for months. There is no-one to complain to as the hotel is unmanned. We complained to the lady serving breakfast, and although she apologised, she said there was nothing she could do as she was nothing to do with management. Thank goodness we were only booked for one night. We sent an email to complain, but 4 days later we have had no response. I have no idea how this hotel gets good reviews – those people didn’t stay in the room we did! I hoped to get a response from the hotel, but I have had none. I have reported the rodent infestation to the local Environmental Health department.
carpet
mouse poo
mouse poo
mouse poo
Se hospedó 1 noche en marzo de 2025

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

Castle view

The hotel was convenient for the location for tourist attractions and the town. Beds were neatly made but no extra blankets. One side of king size bed was sloped and very uncomfortable and the other side springs were coming through. Very uncomfortable. Heating goes off at 8pm, room was like sleeping in a fridge. I had hardly any sleep first night as I was so cold. Inside and near the staircase and our room carpets were thread bear, covered in stains and musty smells. Our bedroom carpet was dirty, stained and threadbare and very old. Walls needed a coat of paint. Cobwebs everywhere, dead spiders too. Damp on the bathroom window seals and walls. The bathroom door was dirty and hook was breaking off the veneered wood door. Handle was dirty. Could do with updated to new carpets, painted walls, pelmets and cordless kettle and replace the 1970’s hairdryer. Replace lampshades and put pelmets around window and double glaze them. Put some extra touches like biscuits, herbal teas and small hotel toiletries. Photos on your website are not true to what’s it looks like. So glossy and inviting but we got the opposite. Very disappointing.
Se hospedó 2 noches en marzo de 2025

2/10 Terrible

Angela

No le gustó: Personal y atención, estado de la propiedad e instalaciones

Never stay at a hotel while filming is occuring

We checked into the castle view on Friday night to find a film crew still filming The owner was there who was very disorganised and it took ages to check in No apology for the disruption the film crew caused We settled into our room and decided to go out for some food We opened our door to complete darkness and had to walk in darkness to top of the landing to put on a light on to find the film crew still filming We were rushed out of the hotel by the crew There was loads of film equipment through out the hotel which appeared to be fire risk We had stayed in this hotel before but would never returning Our booking should have been cancelled by the owners when they decided to allow a film crew to use it
Se hospedó 2 noches en febrero de 2025

2/10 Terrible

Cameron

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2025

10/10 Excelente

James

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en julio de 2024

6/10 Aceptable

Joshua

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2024

10/10 Excelente

Js

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2024

6/10 Aceptable

Tina

Needs a bit more tender loving care

This property is accommodation only and you deal with no people. You are given a code etc. I would assume as the builders are still about that this is a work in progress if that is the case then the poor condition of the rooms can be forgiven. Apart from that it was in the perfect location for us.
Se hospedó 1 noche en agosto de 2024

4/10 Mediocre

vikki

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2024

8/10 Bueno

Dave

Le gustó: Limpieza, estado de la propiedad e instalaciones
A old place with some character.
Se hospedó 1 noche en julio de 2024

4/10 Mediocre

Helen

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property is a lovely old building. But you can see that it needs some investment. My room, the bathroom light has fallen off. In the bedroom the carpet was threadbare in parts. The skirting boards next to the bed and under the TV table were filthy. The paint was peeling off the windows. The bedding and towels, although they had been laundered had an awful musty smell. The bathroom was clean.
Se hospedó 3 noches en agosto de 2024

8/10 Bueno

Alex

Le gustó: Comodidad de la habitación

Perfect for Chepstow Castle Events

I visited Chepstow for a concert at the Castle and this hotel was the nearest hotel to the venue. It's old, homely and comfortable The contact free check in was a little worry with no text coming through in the morning, but this was sorted easily enough by phone call. The hotel is being renovated at the moment and TBH the rooms need a little love from the carpets to the bathroom. Everything is comfortable though and the location is perfect.
Se hospedó 2 noches en agosto de 2024

2/10 Terrible

Max

No le gustó: Personal y atención

Needs work

The good parts: I had an acceptable sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place. Unfortunately, room 8 didn't have curtains or blinds so for light sleepers it wouldn't be the best. I wasn't happy with the bathroom as the toilet brush was clogged and the shower didn't work. When I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left.
Se hospedó 1 noche en julio de 2024

2/10 Terrible

Max

No le gustó: Personal y atención

Missing the basics

The good parts: I had a decent sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place. Unfortunately, room 8 didn't have curtains or blinds so for light sleepers it wouldn't be the best (see picture). The toilet brush is unhygienic (see picture). The shower didn't work, when I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left. There wasn't an apology or refund forthcoming.
Se hospedó 1 noche en julio de 2024

2/10 Terrible

Max

No le gustó: Personal y atención

Room 8, not ready to be used, wrong to advertise

The good parts: I had a decent sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place. Unfortunately, room 8 was not up to scratch and wasn't ready to be used. During check-in I didn't receive all the codes I needed so they need to work on getting these out. The room didn't have curtains or blinds so for light sleepers it wouldn't be the best (see picture). The bog brush is an abject disgrace and grossly unhygienic (see picture). The shower didn't work, when I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left. Personally, I wouldn't put someone in there if I had a guest room like that. I would take responsibility for my establishment and make sure the facilities are fully working, and I would at least apologise for the inconvenience and offer a refund. There wasn't an apology or refund forthcoming. I work in sales so I spend my time trying to solve people's problems. I'm just here on holiday trying to enjoy myself but find I've been rinsed for a room that's not fit-for-purpose. Find another place.
Se hospedó 1 noche en julio de 2024

8/10 Bueno

Sid

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Faisal

Too expensive

Too much money to pay for a room with no breakfast provided! and no staff on the premises where you can leave your luggage, had to screw the part where the lock goes into the door back on as it was in secure.
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Joanna

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024