Hotel St. Pierre Country Club - 6 min en auto - 5.3 km
Tintern Abbey - 11 min en auto - 10.1 km
Opciones de transporte
Estación de tren Chepstow: 8 minutos a pie
A. Internacional de Bristol (BRS): 53 minutos en auto
Restaurantes
The Bell Hanger (Wetherspoon) - 3 min a pie
The George Hotel - 7 min a pie
The Two Rivers at Chepstow by Marston's Inns - 14 min a pie
The Queen's Head Micropub - 7 min a pie
New Garden - 8 min a pie
Acerca de esta propiedad
Castle View Hotel
Este bed and breakfast de 4 estrellas cerca de Hipódromo de Chepstow
Castle View Hotel cuenta con desayuno inglés incluido y un jardín. Los huéspedes tendrán acceso a wifi gratis en la habitación.
También se incluyen los siguientes beneficios en este bed and breakfast:
Muebles de exterior
Los huéspedes destacan el desayuno, la atención del personal y la ubicación
Características de las habitaciones
En Castle View Hotel, todas las habitaciones tienen comodidades como wifi gratis. Los huéspedes dejan muy buenas opiniones sobre la limpieza de las habitaciones en esta propiedad.
También se incluyen los siguientes servicios adicionales:
Guías de restaurantes, guias y recomendaciones y mapas locales
Velocidad de conexión wifi en la habitación: 100 Mbps o más (para 1 o 2 personas, o hasta 6 dispositivos)
Wifi gratis disponible en algunas zonas comunes
Aparcamiento y servicios de transporte
No hay aparcamiento en las instalaciones
Comida y bebida
Desayuno inglés gratis disponible de 07:00 a 09:00 de lunes a viernes y de 08:00 a 10:00 los fines de semana
Comodidades
Guías
Servicios para los huéspedes
Servicio de limpieza (una vez por estancia)
Exterior
Jardín
Mobiliario exterior
Accesibilidad
Si tienes algún requisito de accesibilidad en particular, ponte en contacto con el alojamiento con la información que aparece en la confirmación que recibiste al reservar.
Acceso a la entrada bien iluminado
Acceso único por escalera a las plantas superiores
Barandillas en las escaleras
Servicios de la habitación
Comida y bebida
Guías de restaurantes
Políticas
Check-in
Horario de check-in: de 15:00 a 00:00
Edad mínima para hacer el check-in: 21 años
Check-out
Check-out antes de la(s) 11:00
Instrucciones especiales para el check-in
Esta propiedad no cuenta con recepción.
Los huéspedes que lleguen fuera del horario establecido recibirán un correo electrónico en un plazo de 24 horas antes de su llegada con instrucciones para hacer el check-in y el código de acceso; el acceso será por una entrada privada.
Métodos de ingreso
Código de acceso y entrada privada
Mascotas
Se aceptan mascotas gratis.
Se aceptan animales de servicio (sin cargo)
Se aceptan perros y gatos únicamente
Niños y camas adicionales
Los niños de 17 años o menos no pueden hospedarse en esta propiedad. Todos los huéspedes de 17 años o más son bienvenidos.
Tipos de pago de la propiedad
Información importante
Importante
Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Esta propiedad acepta tarjetas de crédito, tarjetas de débito y efectivo.
Información adicional
Esta propiedad no dispone de ascensor
Esta propiedad no acepta niños de 17 años o menos.
Preguntas frecuentes
¿Castle View Hotel acepta mascotas?
Sí, se aceptan gatos y perros en la propiedad.
¿Cuánto cuesta el estacionamiento en Castle View Hotel?
Este bed and breakfast no ofrece estacionamiento.
¿A qué hora es el check-in en Castle View Hotel?
Horario de check-in: 15:00-00:00.
¿A qué hora es el check-out en Castle View Hotel?
Check-out: 11:00.
¿Dónde se encuentra Castle View Hotel?
En Chepstow, este bed and breakfast se encuentra a unos pocos pasos de Chepstow Museum, River Wye y Castillo de Chepstow. Gate House y Symonds Yat Rock también se encuentran a 15 minutos. Estación de tren Chepstow se encuentra a 8 minutos caminando.
Opiniones de Castle View Hotel
Opiniones
8,0
Muy bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 96 de 191 opiniones
10 - Excelente
96
Evaluación: 8 - Bueno. 41 de 191 opiniones
8 - Bueno
41
Evaluación: 6 - Aceptable. 27 de 191 opiniones
6 - Aceptable
27
Evaluación: 4 - Mediocre. 12 de 191 opiniones
4 - Mediocre
12
Evaluación: 2 - Terrible. 15 de 191 opiniones
2 - Terrible
15
8,2/10
Limpieza
8,2/10
Personal y atención
8,4/10
Servicios
7,6/10
Estado de la propiedad e instalaciones
7,8/10
Cuidado del medio ambiente
Opiniones
6/10 Aceptable
Natalie
22 jun. 2025
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property looks nice from the road,and is a good location, but it’s tired once you are beyond the first reception room . Carpets are stained and threadbare. The room was a good size but the lock was barely hanging on with loose screws. The bathroom was ok, but quality wasn’t great. No toilet roll holder. Overall very disappointing and not worth the money.
Natalie
Se hospedó 1 noche en junio de 2025
10/10 Excelente
Katrine
11 jun. 2025
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super service!
Katrine
Se hospedó 1 noche en junio de 2025
4/10 Mediocre
Alan
1 jun. 2025
No le gustó: Estado de la propiedad e instalaciones
I believe the new owners have been working hard to get this place back up to speed. I feel they still have a lot of work to do. Bed was from the 1970's, room felt a little damp and uninviting, bathroon needed renovating, the place felt tired and creaky.
Alan
Se hospedó 1 noche en mayo de 2025
6/10 Aceptable
Jamie
10 may. 2025
No le gustó: Estado de la propiedad e instalaciones
Jamie
Se hospedó 1 noche en mayo de 2025
8/10 Bueno
Andrea
9 may. 2025
Andrea
Se hospedó 1 noche en mayo de 2025
2/10 Terrible
Libby-Rose
Viajó con su familia
9 abr. 2025
No le gustó: Limpieza, estado de la propiedad e instalaciones
Avoid this hotel, the room was dirty - there was a huge dent in the mattress.
Libby-Rose
Se hospedó 1 noche en abril de 2025
10/10 Excelente
Huw
27 mar. 2025
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place. Great location. Nice breakfast with super friendly service.
Huw
Se hospedó 1 noche en marzo de 2025
2/10 Terrible
Abigail
13 mar. 2025
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
RODENT INFESTATION. DO NOT BOOK.
PLEASE DO NOT STAY HERE. This hotel is the worst I have ever stayed in within the UK. The room smelt musty and has not seen a lick of paint for decades. There were holes in the walls; damaged, worn carpets and rusty pipes. The door lock was loose as it was missing some screws. But the worst part was MOUSE DROPPINGS on the table where the drinking glasses are kept, and on the single bed and the towels which were in a basket on the floor. This happened overnight as we were sleeping. Don’t expect a “Castle View” if you are put in the annexe at the end of the garden. The only view you get is a fence. The walls are paper thin, and you can hear every movement from the room upstairs including a very loud extractor fan. The whole hotel is dilapidated. There is rubbish stored in corridors, like old bits of carpet and cardboard which look like they have been there for months. There is no-one to complain to as the hotel is unmanned. We complained to the lady serving breakfast, and although she apologised, she said there was nothing she could do as she was nothing to do with management. Thank goodness we were only booked for one night. We sent an email to complain, but 4 days later we have had no response. I have no idea how this hotel gets good reviews – those people didn’t stay in the room we did! I hoped to get a response from the hotel, but I have had none. I have reported the rodent infestation to the local Environmental Health department.
Abigail
Se hospedó 1 noche en marzo de 2025
2/10 Terrible
Cliente verificado
9 mar. 2025
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Castle view
The hotel was convenient for the location for tourist attractions and the town.
Beds were neatly made but no extra blankets. One side of king size bed was sloped and very uncomfortable and the other side springs were coming through. Very uncomfortable.
Heating goes off at 8pm, room was like sleeping in a fridge. I had hardly any sleep first night as I was so cold.
Inside and near the staircase and our room carpets were thread bear, covered in stains and musty smells.
Our bedroom carpet was dirty, stained and threadbare and very old. Walls needed a coat of paint. Cobwebs everywhere, dead spiders too. Damp on the bathroom window seals and walls. The bathroom door was dirty and hook was breaking off the veneered wood door. Handle was dirty.
Could do with updated to new carpets, painted walls, pelmets and cordless kettle and replace the 1970’s hairdryer. Replace lampshades and put pelmets around window and double glaze them.
Put some extra touches like biscuits, herbal teas and small hotel toiletries.
Photos on your website are not true to what’s it looks like. So glossy and inviting but we got the opposite. Very disappointing.
Cliente verificado
Se hospedó 2 noches en marzo de 2025
2/10 Terrible
Angela
9 feb. 2025
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Never stay at a hotel while filming is occuring
We checked into the castle view on Friday night to find a film crew still filming The owner was there who was very disorganised and it took ages to check in No apology for the disruption the film crew caused We settled into our room and decided to go out for some food We opened our door to complete darkness and had to walk in darkness to top of the landing to put on a light on to find the film crew still filming We were rushed out of the hotel by the crew There was loads of film equipment through out the hotel which appeared to be fire risk We had stayed in this hotel before but would never returning Our booking should have been cancelled by the owners when they decided to allow a film crew to use it
Angela
Se hospedó 2 noches en febrero de 2025
2/10 Terrible
Cameron
Viajó por negocios
31 ene. 2025
No le gustó: Estado de la propiedad e instalaciones
Cameron
Se hospedó 2 noches en enero de 2025
10/10 Excelente
James
5 oct. 2024
Le gustó: Limpieza, personal y atención
James
Se hospedó 1 noche en julio de 2024
6/10 Aceptable
Joshua
8 sept. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Joshua
Se hospedó 1 noche en septiembre de 2024
10/10 Excelente
Js
24 ago. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Js
Se hospedó 1 noche en agosto de 2024
6/10 Aceptable
Tina
18 ago. 2024
Needs a bit more tender loving care
This property is accommodation only and you deal with no people. You are given a code etc. I would assume as the builders are still about that this is a work in progress if that is the case then the poor condition of the rooms can be forgiven. Apart from that it was in the perfect location for us.
Tina
Se hospedó 1 noche en agosto de 2024
4/10 Mediocre
vikki
16 ago. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
vikki
Se hospedó 2 noches en agosto de 2024
8/10 Bueno
Dave
16 ago. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
A old place with some character.
Dave
Se hospedó 1 noche en julio de 2024
4/10 Mediocre
Helen
14 ago. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property is a lovely old building. But you can see that it needs some investment. My room, the bathroom light has fallen off. In the bedroom the carpet was threadbare in parts. The skirting boards next to the bed and under the TV table were filthy. The paint was peeling off the windows. The bedding and towels, although they had been laundered had an awful musty smell. The bathroom was clean.
Helen
Se hospedó 3 noches en agosto de 2024
8/10 Bueno
Alex
12 ago. 2024
Le gustó: Comodidad de la habitación
Perfect for Chepstow Castle Events
I visited Chepstow for a concert at the Castle and this hotel was the nearest hotel to the venue.
It's old, homely and comfortable
The contact free check in was a little worry with no text coming through in the morning, but this was sorted easily enough by phone call.
The hotel is being renovated at the moment and TBH the rooms need a little love from the carpets to the bathroom.
Everything is comfortable though and the location is perfect.
Alex
Se hospedó 2 noches en agosto de 2024
2/10 Terrible
Max
2 ago. 2024
No le gustó: Personal y atención
Needs work
The good parts: I had an acceptable sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place.
Unfortunately, room 8 didn't have curtains or blinds so for light sleepers it wouldn't be the best. I wasn't happy with the bathroom as the toilet brush was clogged and the shower didn't work. When I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left.
Max
Se hospedó 1 noche en julio de 2024
2/10 Terrible
Max
30 jul. 2024
No le gustó: Personal y atención
Missing the basics
The good parts: I had a decent sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place.
Unfortunately, room 8 didn't have curtains or blinds so for light sleepers it wouldn't be the best (see picture). The toilet brush is unhygienic (see picture). The shower didn't work, when I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left. There wasn't an apology or refund forthcoming.
Max
Se hospedó 1 noche en julio de 2024
2/10 Terrible
Max
30 jul. 2024
No le gustó: Personal y atención
Room 8, not ready to be used, wrong to advertise
The good parts: I had a decent sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place.
Unfortunately, room 8 was not up to scratch and wasn't ready to be used. During check-in I didn't receive all the codes I needed so they need to work on getting these out. The room didn't have curtains or blinds so for light sleepers it wouldn't be the best (see picture). The bog brush is an abject disgrace and grossly unhygienic (see picture). The shower didn't work, when I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left.
Personally, I wouldn't put someone in there if I had a guest room like that. I would take responsibility for my establishment and make sure the facilities are fully working, and I would at least apologise for the inconvenience and offer a refund. There wasn't an apology or refund forthcoming.
I work in sales so I spend my time trying to solve people's problems. I'm just here on holiday trying to enjoy myself but find I've been rinsed for a room that's not fit-for-purpose. Find another place.
Max
Se hospedó 1 noche en julio de 2024
8/10 Bueno
Sid
1 jun. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Sid
Se hospedó 1 noche en mayo de 2024
6/10 Aceptable
Faisal
21 may. 2024
Too expensive
Too much money to pay for a room with no breakfast provided! and no staff on the premises where you can leave your luggage, had to screw the part where the lock goes into the door back on as it was in secure.
Faisal
Se hospedó 3 noches en mayo de 2024
8/10 Bueno
Joanna
Viajó con su pareja
7 may. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones