We had high hopes for this house but cleanliness and the management company ruined it.
PROS: the beds were very comfortable, AC kept up with 90° temps, the decks for my kids to play, the dock was very nice.
CONS: 2 used condoms found under a dresser when I love it away from the wall to plug my child’s baby monitor in. Management told me “the don’t move heavy furniture to clean” but I’m 5’7”, 140lbs and moved it on my own to plug the cord in. Grill also caught on fire because it was disgustingly filthy with grease buildup and I had to use the fire extinguisher to put it out. After I reported the fire to Evolve, I was questioned if I turned it on correctly and who I spoke to on the phone said to me “what did I expect, a new grill at every VRBO I rent?” HOW RUDE. I said “no, I just expect my family to be safe at your property.” I have pictures of everything and do not believe anything Evolve writes in response to this review defending their actions. The property manager asked how he could make it right and I said 50% refund for total cost of the trip. He said he would have to ask someone higher up and get back to me. It’s been a week and I’m clearly not getting any money back so I have a responsibility to report this horrible management to other potential renters of this property!
The location was wonderful- house was great size-wise and whatnot, but Evolve made it a zero-star rating.