4/10 Mediocre
Michael
Viajó con su familia
22 ago. 2025
Le gustó: Limpieza, servicios
First the good. The house was amazing! Water views from the back deck, the house was clean with plenty of room, loved the air conditioning and the hot tub. Great space for my family vacation.
The bad. We had issues with the kitchen sink. This was fixed quicky however, the next day, the repairman showed up again with no notice to fix what we think was some drywall and deck repair. After a day in town, we came back to a man upstairs in the house doing repairs. We had no idea he was going to be there.
Secondly, my wife left her wallet at the home. We communicated this to the rental agency as soon as we saw it was lost which was a little after 11am on a Friday. We emphasized the importance of getting this back quickly as we were traveling on Monday. The response time was very limited on the communication so we called. They told us despite our emphasis on the importance, it would not be sent out until Monday. It was sent Monday and i asked before they sent to confirm that it would arrive before Friday as we were leaving our second destination Friday morning. They assured us it would be delivered by Thursday. It is now Thursday evening and it was still not delivered. We are now going to have to ship from the second destination to get her wallet. With us stressing the importance early Friday, the limited communication, the missed delivery time even though we were promised it would arrive before we left, and the repairman in the home unexpectedly, i'm ranking this a 2 star.
Michael
Se hospedó 4 noches en agosto de 2025