6/10 Aceptable
Donna T.
27 oct. 2024
It’s the little things
The property was just as advertised. We were surprised upon arrival that there was no check in information regarding WiFi or info on the hot tub. After some trouble I got a real person on the line, but this person knew nothing a bout the hot tub or the guest WiFi password. She finally gave me the admin password and that was helpful. The place was clean at first look, but no hand soap in the master bath, coffee creamer on the counter was moldy and upon searching for an item under the couch, there was quite a thick layer of dust under there. We had 8 adults in the house and so expected sheets put out for the pull out couch. Sorry, not sorry that we broke into the storage closet to get sheets for our 8th guest. It felt like no one who really cared had seen to the property for awhile. Cleaning was just surface, and although there were clean towels on the beds, all of them were wet and needed more time in the dryer. We were able to take care of these little things, but we should not have had to do so. We did love the house, but these little things show a lack of care for paying guests.
Donna T.
Se hospedó 3 noches en octubre de 2024