POSITIVES: Great house! Gorgeous! Good beds! Nice art. Lovely wooded views! Great shower! Terrific TV. NEGATIVES: 1. ANTS 2. TERRIBLE PHONE SERVICE 3. Got through to Vacasa once then went into a loop - it did not allow me to ever speak to a human, to advise about the ANTS 3. TERRIBLE INTERNET ... it dropped and had to re-connect every 30 minutes 4. BAD directions ... "turn onto Lucias" ... maybe say which direction ie. heading south on US 76, turn onto Lucias (only way to go) 5. Sent a reservation extension request to stay an extra day - Vacasa said they never received, but I had an email confirmation that the request was received. Had to call 2 days later, and they said the night we wanted had already been booked by someone else. 6. Couch VERY uncomfortable. 7. TV mounted too high - strains neck. 8. Side door only closed about 75% of the time; had to do with the weather we think - otherwise, door was completely open - ie. 3 inches. We put a chair in front of it at night. UNSAFE! Things that would be helpful: TP holders in both bathrooms. 2nd nightstand in primary bedroom. Directions inside the front door stating how to lock it. Directions by thermostat explaining how to operate it. Smaller bowls for cereal would be nice - the ones provided are HUGE. Think you have a leak in the wall of the bathroom that has 2 sinks ... it has a dripping noise for several minutes. Hall picture frame was loose on arrival. Usually don't do negative reviews, but this was a lot. We left $20 for the housecleaner who was lovely. Hope this could be useful for improving the listing and knowing Vacasa could do a MUCH better job of communicating. Thank you.