1st The Good:
Great neighborhood. Wonderful layout. Well stocked (minus no iron). Very reasonable rate. Easy access, clear instructions of what was expected at checkout. Wonderful view of the city, short Lyft/Uber ride to GABP and Hard Rock/Downtown area.
What Needs Improvement:
Bathroom was not as clean as it could have been (Hair.....not ours, was found on check in, and I can't stand that, on the floor and on the tub). There was hair and dust on the floor in the living room as well. Sink clogged in Bathroom.
Check In time is listed as 4 o'clock. A week before we asked for an early check in via text as our flight landed at 1:30. I was told to ask within 24 hours of check in to see if that was available as the property may have been occupied the night prior. I completely understand that. So the morning of our arrival (9/7/23 @ 10:23am) I asked for a 2:30 check in. One and a half hour early. I was told that due to back to back bookings that we are unable to approve an early check in. We get to the airport and arrive at the property at 2:37, asked again if we could check in early, and was told unfortunately early check in was not available and the property will be ready at 4 pm.
So we walked next door to City View bar and waited till 4 to get in. We did not notice anyone coming or going to clean the property during this time.
It may not seem like much, but it was to my wife and I.
A little flexibility would have went a long way for 5 star rating.