6/10 Aceptable
Nicholas
Viajó con su pareja, Viajó con su familia
2 ago. 2025
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Reservation and check-in process wasn't very smooth. I booked through Expedia and then got an email from the property, instructing me to download another app to manage my reservation. But it needed a confirmation number that wasn't in any of the communications from the property or Expedia up to that point. Expedia listed an itinerary number and a confirmation number on its own website, but neither worked in the property's app.
I tried contacting the property three times in the weeks leading up to our reservation, but never got a response. Finally tried Expedia's customer service and their rep was able to give me the "Booking ID," which did finally let me access my reservation in the property's app.
The day of my reservation, I finally got a message from the property explaining the check-in process, including a passcode field ... that was blank. I had to text them (not to the number they texted from, but a separate number listed in their email) and to their credit, this time they were responsive and sent me the missing passcode in a matter of minutes.
Otherwise, the stay was great, the room was clean, they had remarkably plentiful parking for a lot right off Manitou Ave, and it's probably one of the best locations you can get staying in Manitou.
Our one complaint about the room is that we put leftovers in the minifridge, only to realize in the morning the temperature had been left at its lowest setting. We had to throw away a pretty decent amount of leftovers.
Nicholas
Se hospedó 1 noche en agosto de 2025
