Neil was great to work with, from reserving his condo to checking out. It was so nice having the upstairs room for our two teens to have their own space to decompress in. Loved having the bluetooth speakers in the bathroom fans! Meals were a little tricky with only 4 spots to sit and eat, and 7 of us in the house, but we made it work. It was nice to have tvs in all bedrooms as well. When we ran into a water leak issue, we reached out to Neil and he responded shortly after. It was also nice to have the countertop ice maker. We appreciated the Keurig with the available K-cups, too. The pool and hot tub area are beautiful, but it should be know the pool is not headed, so it is like an ice bath this time of year. The hot tub was lovely, though. We would definitely rent from Neil again, and would recommend you check out his rental.