6/10 Aceptable
Rebecca B.
7 abr. 2025
Belvilla by OYO Villa Nigra
The house had a drain issue. The left side of the kitchen sink was clogged. The shower in one bathroom was slow to drain and continually had water on the floor. The 3rd bedroom and bathroom were detached from the main house. Pictures are shown on the website but no mention of a separate building. We found the separate building but no bedding on the bed! The bed had a mattress cover and that was it. The 3rd person in our party slept in the tiny loft and shared a bathroom. The night before our departure I reached out to Luca to verify the departure procedure. I told him about the drain and the 3rd bedroom/bathroom situation. He informed me that I should have communicated this to him upon arrival and threatened to inform the police regarding my information!!!! This was totally unacceptable since I was just informing him of these issues that we overlooked and handled ourselves.
Rebecca B.
Se hospedó 3 noches en marzo de 2025