We stayed for 6 nights Jul 2021
LOCATION - Good base for travelling to various days.
SITE - Very quiet good if you want a quiet break, No facilities on site.
ACCOMODATION - Nice decking area, new flooring throughout. Cleanliness not good, cobwebs on the ceilings, dirty fridge, the hob very greasy, fridge is very small, the oven door is very dangerous - doesn't close properly, lock on bathroom didnt work, there were lots of binbags piled under the bed in one of the rooms (not sure what they contained or why they were there), cutlery only 4 of each but Van sleeps 6, wear and teare throughout, cracked lounge mirror, broken hinge on wardrobe, dining had peeling edges. HOST - Very Unpredictable. 3 days before our arrival I got an email informing that at some point we would be without electricity for the day while it was being upgraded. I understood it couldn't be helped. II explaines my concern around this as ideally its something you shouldn't have to worry about during your holiday. I asked the question whether we would be compensated in any way considering we have paid the price for the caravan including electric for the stay. A nice host may have just offered a £10 discount or something. I got a very abrupt response and was told I was welcome to cancel the booking. I gave the site a ring they were helpful and said it would likely only be off for a couple of hrs & that they would knock on the van to warn us. Immediately after I got a call from the host they were agressive and said I wasn't allowed to phone the c site causing trouble and saying they were cancelling my booking. The Host really upset me and spoiled the lead up to the holiday. At the end of the stay we left the caravan clean and tidy except I didn't scrub the hob as we had not caused the grease. We didn't use the stove for anything other than to make sauce type meals. No greasy, fatty things were cooked by us. The day after our return I got an email to say they had charged me £35 for additional cleaning. The cleaner had said they bathroom was very dirty and the hob very greasy. I asked for photos and explained the hob was greasy on arrival, conveniently there were no photos. I think the owner should stop renting the caravan out or get a 3rd party to do it on their behalf as they really spoiled the whole holiday experience. They need a new cleaner and someone to keep up with the maintenance and repairs required.