2/10 Terrible
Cliente verificado
15 dic. 2016
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
IMPORTANT TO KNOW
Hello everyone, I just want to explain the experience at "thresere cove resort" in malapascua. The place and the resort is very nice and peaceful. But unfortunately I can not say the same about the service.
1- I arrived on 13th of december, they offer me to join them with the staff "dinner party"(250php, pp) (it was at 10am)I thought was just and option... then I asked if the kitchen will be open for the dinner time just in., some of the staff said yes. The surprise came when I wanted to have a lunch at 13:30 and the staff said that the kitchen was closed cause of the dinner party.sorryyyyy!?!?!?!? I had to eat outside of the resort..(you have to pay a transport to go another place) They call that please resort when can not manage a kitch. for a 80people??? So I had to join the dinner...
Greatfully I took advantage of that and I went to ging ging restaurant, the diference between them:
Ging ging:fried rice with chicken and veg.65php 1'15€
THRESERE COVE RESORT: omelette ham and cheese. 160php 3€
2-Restaurant: The food is good but waitresses they are not very professional and a little bit lazy.
I ask a coffe and they gave a nescafe coffe bag( I ask for a normal like filter coffe) but waitress said there is not a filter coffe... Okey no problem. Now, how would you feel if another costumers ask for a filter coffe and they have it? That's what happened!! Then I ask for a filter coffe again and they didn't wanted to give me it. Unbelievable!!!!is that a properly service?