6/10 Aceptable
Joseph
Viajó por negocios
31 oct. 2024
Le gustó: Estado de la propiedad e instalaciones
There were a few things that were experienced that made our stay less enjoyable:
1. Communication was spotty. A couple of days before our arrival, we received an email with "house rules". It detailed several things that should have been included in the initial description. I responded to some questions that were asked in email, only to receive a text message asking for the exact same thing. Or I would follow up in an email and never get a response.
2. One of those email requests asked for a copy of my license and a credit card via email.
That is not a secure way to send confidential information.
3. The description of the property showed several pictures. One set of pictures showed a washer and dryer. Yet, the "house rules" explicitly said we are not allowed to use the washer and dryer. Doing so may incur additional charges.
4. The slap in the face to the washer and dryer being off limits, was the load of laundry in the washer and dryer that was left for us to finish. Some of the sheets and blankets that we needed were not completely washed, so we had to finish it.
5. There is no dishwashing liquid. The house can accommodate 10 people, but not enough dishes/utensils for that many.
6. This is house with 3 floors plus a roof patio. There is a bedroom on 1st floor, living space on 2nd, master and bunk room on 3rd floor.
7. It would have been nice to have a garage door opener remote.
Overall, nice and clean, transparency and communication lacking.
Joseph
Se hospedó 2 noches en octubre de 2024