2/10 Terrible
Joshua P.
12 feb. 2025
No le gustó: Limpieza
DOG HAIR AND POOP!!!!
Property location and size was suitable to our needs. Parking garage was especially helpful since our stay was in February.The couch and throw blanket on the couch had not been cleaned after a previous guest (or the owner) had a dog inside. After sitting on the couch and using the blanket, my guests and I had dog hair all over our clothes. I am still disgusted at the thought of using a blanket that had someone’s dog all over it, then was not washed before my stay. Those guests had to pay an additional fee for having a pet, that fee should have been used for deeper cleaning. It was not. It simply went to the profits of the owner and property management company!!! Also when I went out on the patio to enjoy the view, I walked past two piles of dog poop that had not been cleaned. Again, disgusting and unacceptable!!! I will never stay at this property again. I never want to do business with PMI property management again. They are refusing to refund even part of my stay for the nasty and unacceptable condition of this condo. When “cleaning fees “ are 190 and an additional pet fee is charged, it is inexcusable to leave a property in this condition. They told me I should expect that a pet friendly property will have some residual affects of the animal! Hair and poop should be cleaned!!!!! Totally unacceptable and they (PMI) are refusing to stand behind their product, own their mistakes. VRBO should refund the 70ish I paid them to book this property!!!!
Joshua P.
Se hospedó 2 noches en febrero de 2025