We booked this for our annual family/friends trip. Having not booked a large duplex before, we weren't sure how it would be. The duplex is exactly as described. It is beautiful, great location, easy access to the beach, comfortable beds, hot showers, great wifi, many TV's, cool AC and overall a great stay. Of note, the kitchen is stocked better than any place we have ever stayed.
Once inside, the property manager contact information was displayed in the event that we needed assistance (we didn't) but it was nice to have information available if we needed him.
We give this 5 STARS and plan to stay at Great Expectations West again in the near future.