Thank you so much for your kind review, Debra. We're so happy to hear that you enjoyed your stay and the location of the house. We sincerely apologize for the issues with the toaster and the towels, and we truly appreciate you bringing them to our attention. We understand how important those little details are and will work on addressing them right away to make your next stay even better. We hope to welcome you back soon for another amazing experience. Thanks again for your feedback.

Thank you, Linda, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.

Sherri, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. We are disappointed to read that your recent experience was not satisfactory. It is always our goal for our guests to be able to use everything the home has to offer. We hope that the refund that you were given has helped with some resolution of the issue you experienced. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

Thank you for sharing your experience with us, Anna. While we are glad you enjoyed our home's location and amenities, we are disappointed to hear about the maintenance issues you encountered as your vacation was winding down. Please know that it is never our intention to disappoint. We appreciate you letting us know that there is room for improvement. We hope to host you for a truly carefree and enjoyable getaway in the future.

We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

We are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We apologize for any cleanliness details that were missed and for the issue you encountered with the fire alarm going off. We always want our guests to experience relaxing and stress-free getaways and we are sorry if this was not the case for you. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.

We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

Shannon, thank you for choosing to stay with us. We are glad you overall enjoyed your visit. We're sorry to read the hot tub wasn't prepared for you. It has since been replaced, and you will be refunded for the loss of that amenity. We hope we can host you again for a 5-star stay!

Desiree, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We sincerely apologize for any disconnect in the care you received when communicating with our team and appreciate you bringing this to our attention. We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience. We hope you'll give us a second chance to better serve you!

Hi, Amy! We are so glad you enjoyed the wonderful view. The home has been deep cleaned since your stay, and we do apologize it wasn't done prior to your arrival due to such an unusually busy fall and restrictions on staff members allowed in the home at a time due to COVID-19. We appreciate your understanding and hope to be able to host you again!