6/10 Aceptable
Patti C.
15 sept. 2024
Le gustó: Limpieza
Smell
The Castle itself was so awesome! The thing we did not care for was our unit and getting to our unit. The unit itself was nice and clean but the smell was not. As we went down the corridor to our room the smell of cigarette smoke was bad. When we entered the room we could smell something but decided later perhaps it was the smell of smoothing they cleaned the room with . But after sleeping.there another night it seemed what we were smelling was some kind of spray to cover up smoke smell. We were staying there because of a wedding near by as well as some other family members. We went to visit others in their rooms and they definitely did not smell that way nor did the corridors you had to walk to get to their units. And when they came to see us they commented on the smoke smell. So we know now it was not our imagination.
I am not in the habit of leaving bad reviews but I would suggest you not stay in this particular unit. If we had not paid so much money to stay at this pace we would have not even unpacked our belongings and left to go find another motel. We had booked way ahead and our cancellation date was over by July 15th I think.
Otherwise the place is so neat with the castle. If you have mobility problems you might not want to stay there. To get to our room or go visit family in different units it was quit a walk. Plus changing elevators to get to the right tower they were in.
Patti C.
Se hospedó 3 noches en septiembre de 2024