4/10 Mediocre
Rachel N.
25 jul. 2025
No le gustó: Limpieza
Not what I had expected
Upon arriving for our 3 night stay the house on the outside looked like pictures had shown. But once opening up the garage and going into the house my opinion about the house changed. I contacted the owner of the house and informed her that the house didn't looked clean, that the house smelled really musky, there were spider webs and spiders a lot throughout the house. The stairs to the basement hadn't been touched in a while and the basement door had a huge hole in it, and once inside the basement you could tell it hasn't been touched in years, very unsafe to go in. The upstairs bathrooms needed cleaning, the toliets still had pee on them and hair in the tubes, the couch and chair around the table had food or something all over them and had to be wiped down. I had to go buy cleaning supplies to clean the house enough where I felt it was okay to stay in. The owner stressed to me this was the first time she had had a complaint on the cleanliness of the house, but after going through reviews around 2019-2021 I realized that this wasn't their first complaint. (Side note: she did respond to very text I sent her in a timely manner and was never rude) I asked to be reimbursed for the cleaning fee but was told I would have to wait till vrbo released her the money to get reimbursed. The lake was nice and we enjoyed crown lakes aquatic center for the kids to play on. We ended up leaving early tho.
Rachel N.
Se hospedó 3 noches en julio de 2025