8/10 Bueno
Tom K., Cornelius NC
26 feb. 2024
Le gustó: Limpieza
Amazing Mountain Cabin
Overall, we were just amazed at this beautiful property. Very spacious and well appointed. We would have given a hands-down 5 stars had it not been for initial mechanical and electrical issues. Lamp bulbs burned out, lamps not working at all, no electricity in master bedroom for our first night - outlets, lamps, ceiling fan and tv had no power. We were also disappointed the sliding glass door from the master bedroom to the gorgeous balcony was broken and could not be used for our stay. We notified the property manager immediately and received a timely response. Although that didn’t correct any issues. We made a trip down the mountain and in to town to buy light bulbs and batteries for the tv remote since they were dead. We are so very thankful the property owner was nearby to respond timely and solved as much as he could on the spot. The following day he arrived in the morning to correct as many remaining issues as possible. He was so easy to work with and dedicated himself to make sure we were comfortable and satisfied. We can’t thank him enough. Once most of the issues were corrected by the owner this became a fantastic stay for the week. We would definitely come back to enjoy this wonderful mountain home. It is too bad the house wasn’t quality-checked prior to making it available for occupancy.
Tom K.
Se hospedó 7 noches en febrero de 2024