This unit was clean and fresh smelling. The kitchen was great, the lanai was awesome, the beds were very comfortable. But checking in was quite the obstacle. First, you have to go by the mailboxes and find a wooden cabinet with about 50 lockboxes. We were instructed to find the lockbox with a I on it. There is no uniform system, some aren’t marked, some have letters on the back, some have numbers on the sides. I had to hold 30 lockboxes and look for a letter. After inspecting about 30, I found ours with the unit number. It is a dim lit area, and had a small light in the cabinet, but I still recommend bringing a flashlight, especially when dark outside. In the lockbox there were three keys. None were marked as to what they went to. Every time you had to use the elevator you had to try 2 or 3 times. Did anyone think of putting labels on them? The door to our unit had a 10 key lockbox and had to be 25 years old. We stay at Vrbo all the time, so we are experienced with lockboxes. You have to hit each key directly on center, and it would time out in about 4 seconds. We had to call and get 2 different codes. After at least 30 tries, we made it in. Once we got in, it was a very nice place. Later that day we tried to get in and had the same problem. Communication was good, we got a fast response, buts it’s a faulty system. We wanted to go out later for a nice dinner, but we didn’t want to get locked out again. Such a nice place if you could just get in.