4/10 Mediocre
Sherry A.
15 jul. 2025
No le gustó: Limpieza
Somewhat Disappointed - 2 hour late check in to a place not true representation of advertisement
After careful planning and coordinating with family for two months to find accommodations for a Summer Vacation, we ran into a several issues with our time at the Bayside Estate including : #1) A text sent at 3:46pm, spent less than 30 minutes before 4pm expected check in proposing we could access at 5pm, BUT still not able to access until 6:06pm after cleanup crew of three finally were done #2) All (6) trash cans were full sitting outside upon arrival#3) Even after calling on Friday, Pool was not cleaned until SUNDAY - had a shoe, empty can, insects, leaves and trash were in the pool (sent pictures) #4) Restroom upstairs had the stench of urine & bleach!#5) Bedroom with double beds had missing slats and guest struggle to keep mattress from falling through the frame to the floor.#6) Limited chairs inside#7) Small number of towels provided for each room and most were NOT soft, but stiff and dingy.#8) Stair well rail was not connected to the wall at the bottom of stairs - some guest stumbled #9) Broken pool stick and no ping pong balls provided#10) Guest house A/C leaked when turned on in the extra hot room (have air on and checked out when expecting#11) Pool light not working - #12 Water rings on dining room table#13) Other marks and punches on walls the floor.Consider provided feedback above and email sent on Sunday. Please consider each observation.
Sherry A.
Se hospedó 3 noches en julio de 2025
