We arrived in Puerto Rico several hours before 3:00 check in. We asked owner if we could check in early and he said no. We even tried getting into the community to at least relax and use pool and they wouldn't let us through. We had to drive around the area for several hours before we could check in. We had been travelling since 3:00 a.m. and were exhausted. Condo is nice and spacious but lacked TLC. Freshly painted but no towel racks, toilet paper dispenser, threadbare towels, no kitchen towels, placemats, cheap silverware and kitchen not well equipped with minimal pots & pans that were deplorable. We like cooking more than eating out and expect to have the tools needed to enjoy the condo. Pics on VRBO were not recent; swing chairs missing, living room furniture different. Poor WIFI. Three t.v.'s but when we finally got cable only the living room set worked. We are not nick picky people and rarely give a bad review but felt we had to this time. Communication with owner was not great. On a positive note, the area is nice with lots of things to do, Rincon, Jobos, Montones, Crashboat, Shacks, and lots of restaurants. The community is nice and quiet and the beach is wonderful for walking but not swimming. Too bad the boardwalk has not been repaired.