4/10 Mediocre
Kellye S.
4 jul. 2025
Disappointed
I booked 2 side-by-side 1-bedroom units for our trip the week of July 4th. We were told that if the room was available before the 4pm check-in time we would receive an email. This was not true- there was no housekeeping onsite for the 90 min we were there early and we were unable to access the unit until exactly 4pm. This is fine but the communication we received prior to check-in was inaccurate. Pool was filthy the day we arrived. Water was so murky you couldn't see your hand under water and hair was floating everything (usually means filter is backed-up... GROSS). Another person at the pool (a full-time resident of Sea Cabins) recommended we not allow our children to go under water until it was fixed. We avoided the pool the next 3 days. I reached out to Carroll Realty (via email and on VRBO) on Sunday, 6/29 about the pool and no one contacted me until Wednesday, 7/2. Just know that if you have an issue, it may take 3 days to receive a response. PROS: location, beach, pier, IOP is beautiful
Kellye S.
Se hospedó 5 noches en junio de 2025