4/10 Mediocre
shiine'
23 nov. 2024
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
The property itself is very nice but the room accommodations were lacking. To start the sheets and bedding were dirty and the toilet looked like it hadn't been cleaned thoroughly. There are limited pots and pans and the remote didn't work, so I ended up downloading a remote app to operate the TV. I informed the New Inn staff, which is completely remote but all they did was send me new batteries after I explained the remote wasn't working and had nothing to do with the batteries. When you communicate with them they give very general answers which in most cases wasn't pertaining to the inquiries. I requested a late check out and housekeeping still showed up and told me "no" at which point I had to translate the very generic response I received from the new inn staff. They don't provide paper towels or trash bags and only provided only two rolls of toilet paper, which I also ended up having to purchase. If you book this hotel please be advised they only provide the bar minimum and are slow to respond to inquiries. When I arrived I was at the airport awaiting a response for check in instructions for over an hour.
shiine'
Se hospedó 14 noches en noviembre de 2024