The booking was prepaid (VDK Expedia 7393967968457. DKK 1547,46). The receptionist couldn't or wouldn't accept that, and asked for an additional payment of 171,75 US$, which we paid believing, that the amount would not be withdrawn from our account, when the hotel had checked their bookkeeping. The reception was later the same day asked to cancel the withdrawal, which couldn't be done. We were told to contact Expedia to get our money back. The reception made a second error, during the payment at arrival. They mixed up the numbers, and we (only) paid 117,75 US$ instead of the 171,75 US $, they asked for. We left the next morning one day ahead of time and will never set foot in that hotel again. I/We have stayed in several 100 hotels all over the world during the last 20 years, and we have never experienced such a lousy and cheating service. Needless to say: it is not a good recommendation for Expedia. We of course have all documentation, which can be sent on request.
