The water got cut off when we needed to take showers after swimming, and then came back after about one hour. It sounded like that happens a lot because they told us to use the emergency water which they store in a couple of 6 liter water underneath the sink. The worse part is the electricity went down at 10:39pm, so we didn’t have power, air conditioning, and the internet until 9:30 am the next day. It was hot and humid in the room. I didn’t feel safe sleeping the whole night because the staff all went home at 9pm and we were the only customers there that night. As for the breakfast, they gave us plain toasted breads, a couple pieces of cut fruits, and coffee because they didn’t have the electricity to cook hot breakfast. The hotel needs some serious major updates. Windows and entrance door have so many crakes that we had to put toilet paper to block the insects, such as mosquitoes, ants, etc. to come into the room. Towels are so old and ripped (see pictures attached). With that kind of condition they shouldn’t be charging what they are charging currently. They should not be in the hotel business if they are not able to provide their customers with basic essential services, such as water, electricity, and safety. I didn’t feel safe being there.
