I had a great day and even got some good luck at the casino, however, the front desk evening staff our way too busy on their phones to acknowledge that I was needing their help for a good five minutes and standing right in front of them. Our shower in room 416 was not producing any hot water. We had been trying since 9 o’clock, finally by 9:30 and I got the front desk staff’s attention, they sent maintenance up and they were there rather quickly, however, they had to work on the hot water for an hour, and our kids didn’t get to bed until late because they had to wait. They didn’t offer any kind of comp, they didn’t allow us to move rooms… It was really stressful when trying to unwind from a big day in the city.
